Legal Notice

What payment methods are available, is the site reliable?

Shopping at Honman is extremely reliable. The site has navigation transparency seals from Google. In addition to seals like RA100 for verification, the payment environment is protected by SSL. GETNET, extremely secure payment platforms, ensure total security at the time of purchase.

MercadoPago is known as the most SECURE payment method for online purchases.

We offer installment payments of up to 12 times. We also accept payments via bank slip (in full).

Card brands: Visa, Mastercard, Hipercard, American Express, Dinners Club, Elo.

How safe is it to place an order?

Shopping at Honman is reliable; when you shop online using your credit card, all information is recorded on a secure SSL page. Your information is then encrypted and sent directly to our administrator, where the transaction is authorized and approved. Your credit card information is not stored on our servers.

Is shopping at Honman reliable?

Shopping at Honman is extremely reliable; the environment and information are protected by SSL, and all purchase events are processed by the payment gateways, Mercado Pago and Pag Seguro.

We at Honman offer a secure purchase option on all purchases, which protects the customer from any risk. Our absolute guarantee of 07 days after product delivery is now a guarantee for customers.

We comply with the rules and regulations of Procon, but we always prioritize you, who loves our store and our products.

Why shop at Honman?

Honman offers security in payments and products at incredible prices. Customer service is what we love the most, which is why we treat you in a unique way. We understand the modern man/woman and bring safari novelties directly to your home.

What if something happens to my product on the way?

We think of all possibilities, so you can rest assured; we have a very strict customer protection policy. Your satisfaction is our priority! In case of any problem or defect with your product, we will refund the total amount paid without any complications.

What is the delivery time for my product?

We work with international suppliers, so your product is imported directly to your residence.

The delivery time varies between 15 to 35 business days. We have had customers who received our products in just 11 days.

See more in “Shipping and Delivery Terms,” in the footer of the site.

WHEN WILL I RECEIVE MY TRACKING CODE?

We send the tracking code to you directly to your email within 3 business days.

If you still have not received the tracking code after this period, please email us at: contato@honman.com.br INCLUDING your order number (something like #4321) and we will provide you with an update within a maximum of 24 hours.

Your satisfaction is our priority!

In case of any problem or defect with your product, we will refund the total amount paid without any complications.

Are the products original?

Yes, we only work with original products from various global brands.

I bought more than one product in the same order, but I only received part of them. Is this normal?

This can happen. This type of situation occurs when there are different suppliers for the chosen products. If it happens, two different tracking codes will be sent so you can track your orders. Since they are two different packages, there will be two distinct checks at the Federal Revenue, which may result in different delivery times.

Where is your store located?

We at Honman do not have a physical store. We understand the digital market as the heart of our business, which is why we only process orders in our virtual store. All orders are handled and shipped from our suppliers around the world directly to your home.

How do I cancel my order?

If you wish to cancel your order, please contact us immediately (same day). We prepare orders for shipping quickly (we are fast!). Most orders are shipped the day after purchase. Once our logistics team has processed your order and it has been shipped, we will no longer be able to cancel it.

We emphasize your right to accept or refuse the receipt of the order, or any part of it, even after the customer has received the order confirmation or the payment has been authorized by the credit card.

If the credit card administrator has already authorized the purchase and it is canceled, we will refund the amount through the original payment method.

NOTE: Any order that has been invoiced or shipped cannot be canceled.